When it comes to franchise success, reliable systems and processes are essential, but a thriving company culture is the glue that holds it all together.
After her husband's sudden heart attack, she inherited a struggling business and $700,000 in debt. Instead of listening to many people and giving up, she rebuilt — and today the business is worth $10 million.
Hundreds of franchise leaders and policy makers gathered in Washington, D.C. this week for the summit, with the new American Franchise Act at the forefront.