Fast-food franchises often get a bad rap for being slow to change, but this time they find themselves in the unique position of being among the first in the food-service realm to make a major investment in automation.
Want to shake things up and set out on your own? Here, business owners share their personal insights, explaining why – and how – they took the plunge themselves.
He didn't know what pizza was when he was growing up in Bangladesh, but after delivering pizzas in high school, Ag Mahmud now owns four Papa John's restaurants.