When a business owner thinks about expansion, life gets exciting. But a path of missteps awaits the entrepreneur who doesn't think it through beforehand.
Another of the VCs' five insights: Don't fight Amazon. But do bring emotion, soul and delight to your online shopping features. That's something Amazon has zero interest in.
Sure, shaking hands with every customer is charming in an "Andy Griffith" sort of way. But limiting yourself by excluding ecommerce could quash your business.