Online Consumer Statistics

Online retailers are acquiring new customers at a 15% annual rate versus 2% for brick and mortar stores.
–Deloitte & Touche USA, November 2006

In October 2006, the web hit 100 million web pages.
–Netcraft, November 2006

In the 3rd quarter of 2006, non-travel online spending jumped 23% from the same time a year ago.
–comScore Networks, November 2006

75% of online shoppers say they would not return to a website that took longer than 4 seconds to load.
–Akamai, November 2006

54% of consumers referred a friend to a vendor found online.
–Nielsen/Net Ratings, November 2006

30% of internet users still use dial-up.
–Keynote Systems, October 2006

21% of consumers visited a retail website within 30 days of receiving direct mail; up from 14% in 2003.
–The Winterberry Group, October 2006

3 in 5 internet users view online videos.
–ComScore Media Metrix, September 2006

93% of those who have a new worth of $10 million or more have purchased a luxury product on the internet in the past year.
–The Luxury Institute, July 2006

E-mail and coupons were influential for just 21% of small business purchases.
–JupiterResearch, July 2006

Game websites reach almost 50% of the internet universe.
–comScore Networks, June 2006

20% of gamers have an annual income greater than $75,000 per year.
–comScore Networks, June 2006

63% of adults believe it’s acceptable to chat on a cell phone while in the car.
–LetsTalk, June 2006

Online sales are expected to surpass $200 billion this year.
–Shop.org/Forrester Study, June 2006

82% of daily online newspaper readers have purchased products online.
–Newspaper Association of America, June 2006

20% of internet home use is for work purposes and 26% of internet use at work is for personal use.
–Isobar, May 2006

Consumers are 50% more likely to be influenced by blogs and e-mails than radio or TV advertising.
–EPM Communications,April 2006

U.S. consumers are expected to increase their spending at online retail stores from $877 per consumer in 2005 to $1,512 per consumer by 2009.
–eMarketer, May 2006

11.8% of Google’s search clicks and 11.4% of Yahoo!’s search clicks are on sponsored links.
–comScore qSearch, April 2006

694 million people worldwide used the internet in March 2006.
–comScore, May 2006

45% of active web users visit social networking sites.
–Nielsen/NetRatings, May 2006

73% of adults in the U.S. use the internet.
–Pew Internet & American Life Project, April 2006

42% of Americans have a broadband internet connection at home.
–Pew Internet & American Life Project, April 2006

2:1 spending on promotional products compared to internet display advertising.
–Advertising Specialty Institute, April 2006

25% of web searchers bought an item directly related to their web search; 37% performed their entire transaction on the web.
–comScore Networks, March 2006

75% of U.S. adults who go online say the internet has made it easier to start a business.
–Yahoo Small Business/Harris Interactive, April 2006

The number of online bankers increased 27% in 2005.
–comScore Networks, April 2006

43% say the ability to network online would prompt additional in-person networking; 34% believe the opposite would occur.
–The Creative Group, March 2006

E-commerce is growing at a rate of roughly 25% per year even though the number of shoppers has remained about the same.
–U.S. Department of Commerce/Gallup, March 2006

50% of U.S. adults don’t believe search engine companies should turn over search queries; 44% disagree.
–Center for Survey Research and Analysis at the U. of Conn., February 2006

65% of consumers say they buy more unplanned items at a retail store than from an internet site.
–WebSurveyor, January 2006

67% of American adults go online.
–Pew Internet & American Life Project, December 2005

89% of college graduates or higher education go online.
—Pew Internet & American Life Project, December 2005

95% of American households sort and assess their postal mail daily; 57% check their e-mail weekly.
–U.S. Postal Service, September 2005

Teens spend an average of 11 hours per week surfing the web.
–Forrester, October 2005

Online advertising is expected to have grown 28% in 2005.
–Jupiter Research, September 2005

64% of adults say they wouldn’t pay for content to avoid online advertising.
–Jupiter Research, September 2005

31% of online adults paid for content in 2005, up 5% from 2004.
–Jupiter Research, September 2005

Subjects that U.S. bloggers write about in their blog(s): Anything and everything (65.7%), family (62.5%), friends (54.3%), hobbies (47.3%), self-esteem/self help topics (35%), job (34.3%), news (28.7%), gossip (26.3%), school (17.7%), and celebrities and entertainment (16.2%).
–AOL Digital Marketing Services, September 2005

40% of adult RSS users use them for product research.
–Forrester Research/ClickZ, August 2005

The average age of adult RSS user is 38.9.
–Forrester Research/ClickZ, August 2005

Domain registrations reached an all-time high in the 2nd quarter of 2005 with 83.9 million.
–VeriSign, August 2005

1 second: the frequency of new blogs created
–Technorati, August 2005

Roughly 30% of the total U.S. internet population visited blogs in the first quarter of 2005.
–comScore, August 2005

Nine out of ten 12- to 17-year-olds have online access.
–Pew Internet & American Life Project, August 2005

66% of American adults use the internet.
–Pew Internet & American Life Project, August 2005

52% of home internet users say their computer has slowed down or is not running as fast as it used to.
–Pew Internet & American Life Project, August 2005

20% of internet users who said they had experienced at least one computer problem in the past year decided not to attempt a fix.
–Pew Internet & American Life Project, August 2005