Zoom Is Down for Tens of Thousands of Users, Bringing Meetings to a Halt. Here’s What We Know.

Zoom has indicated that it knows about the issue and is working on fixing it.

By Sherin Shibu • edited by Melissa Malamut • Apr 16, 2025

Zoom is down for tens of thousands of people, according to Downdetector. Users have been reporting outages since 2:38 p.m. ET.

More than 60,000 Zoom customers had logged issues with the video conferencing service by 3:08 p.m. ET. Nearly half of users reporting problems (46%) experienced issues with the website, while 38% encountered problems with the app.

Zoom’s status page also appears to be down at the time of writing. The company previously indicated through the page that it was aware of the outage for Zoom meetings and was working to resolve it.

Zoom’s investors page also appears to be down at press time.

Related: Amazon Is Replacing Chime, Its Proprietary Video Conferencing Software, With… Zoom

Zoom has 300 million daily active users and 192,600 business customers as of the fourth quarter of 2024. Companies like Capital One, Glassdoor, and Dropbox all use the company’s videoconferencing service.

With Zoom down, users turned to social media. Some X users asked if Zoom was down for anyone else. Others expressed joy, frustration, and panic through GIFs.

Zoom is down for tens of thousands of people, according to Downdetector. Users have been reporting outages since 2:38 p.m. ET.

More than 60,000 Zoom customers had logged issues with the video conferencing service by 3:08 p.m. ET. Nearly half of users reporting problems (46%) experienced issues with the website, while 38% encountered problems with the app.

Zoom’s status page also appears to be down at the time of writing. The company previously indicated through the page that it was aware of the outage for Zoom meetings and was working to resolve it.

Zoom’s investors page also appears to be down at press time.

Related: Amazon Is Replacing Chime, Its Proprietary Video Conferencing Software, With… Zoom

Zoom has 300 million daily active users and 192,600 business customers as of the fourth quarter of 2024. Companies like Capital One, Glassdoor, and Dropbox all use the company’s videoconferencing service.

With Zoom down, users turned to social media. Some X users asked if Zoom was down for anyone else. Others expressed joy, frustration, and panic through GIFs.

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Sherin Shibu

News Reporter at Entrepreneur
Entrepreneur Staff
Sherin Shibu is a business news reporter at Entrepreneur.com. She previously worked for PCMag, Business Insider, The Messenger, and ZDNET as a reporter and copyeditor. Her areas of coverage encompass tech, business, strategy, finance, and even space. She is a Columbia University graduate.

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