Building a Business
3 Elements of a Better Customer Experience
Companies that treat customer service like an afterthought needn't worry -- their competition will take care of the rest.
Scott joined [24]7 in 2015 as the Chief Marketing Officer and brings over 20 years of global marketing experience with leading technology companies. Prior to joining [24]7, he was the VP, Global Marketing for Seagate Technology, a global storage technology leader, where he drove revenue with a redesigned product line strategy, focused digital and demand marketing efforts on enhancing customer acquisition and loyalty and spearheaded the company's rebrand from a component manufacturer to a technology solution provider. Previously, he spent 17 years in Seattle at Microsoft in marketing and product development roles across various lines of business, including Windows Phone, Windows Embedded and Developer Tools.
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