Norm Merritt

Technology and data can play an invaluable role in enhancing your business, and the benefits are there for the taking, but don't lose sight of the folks behind the numbers.

Leaders who exhibit these simple qualities are sure to help their organizations achieve success, stimulating their team to dig deep, find the motivation to work hard and create real value .

Wowing your customers is a powerful tool, but when it's done right, it also should hurt a little.

The lucky ones have had a teacher that played a pivotal role in shaping not only our work habits but also our character.