Building a Business
The Science Behind Customer Churn
Customer-loyalty and retention is paramount in the online marketplace. Here's how to get the most out of Big Data and keep your customers coming back.
Luc is a co-founder and the CEO of NGDATA, a big data analytics and enterprise data management company. Prior to NGDATA, he co-founded Porthus, which delivered cloud-based solutions that IPO'd in 2006 and was acquired by Descartes Systems Group in 2010.
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