Entrepreneurs
The 7 Things You Need to Know to Text With Good Etiquette
The venerable phone call has been supplanted by text messaging, which has introduced many new ways to be rude without meaning to.
Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).