Thought Leaders
5 Ways Retailers Can Prepare for the Post-Christmas Tsunami (as in Holiday Returns)
Staffers need to be well versed with processes, technology and customer service challenges, before the post-Christmas craziness arrives.
Gaurav Saran is the founder and CEO at ReverseLogix, a tech company which manages customer returns, and aims to reduce the loss from returns and reclaim the maximum value from the returned products. Previously, he was with Microsoft for over six years, leading enterprise sales for Fortune 500 companies such as Adobe, Symantec, Wells Fargo and Chevron, while driving strategic executive relationships. Gaurav has also worked at Silicon Valley start-ups, including Zoho.
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