Building a Business
It’s All About the Customer Service
3 Must-do tips to distinguish your business and create customers for life.
Having run a small business over the past decade, Dana Brownlee is an advocate for helping other small businesses succeed. She is president of Atlanta-based training company Professionalism Matters and is an acclaimed keynote speaker, corporate trainer and team development consultant.
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Thought Leaders
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Without face-to-face contact, it's difficult to manage the conversation, navigate complex issues or deal with difficult personalities in the group. The good news is there are specific techniques you can use to improve these calls.
Thought Leaders
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Here are a few pointers on how to help a group reach a consensus when they simply don't agree.
Building a Business
Avoid These 3 Pitfalls When Opening a Consulting Business
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Thought Leaders
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Building a Business
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Thought Leaders
Professionalism: A Luxury for Corporate America, a Necessity for Entrepreneurs
The adage, "you don't get a second chance to make a first impression," couldn't be more true for entrepreneurs. For those needing to brush up on their professional skills, here are a few tips.
Thought Leaders
How to Embrace ‘The Lazy Entrepreneur’ Philosophy (And Still Be Successful)
Many people believe you need to work like a dog to make your business a success, but that is not always necessarily true. Entrepreneurs that work smartly can have a successful business, while also working less hours.
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Thought Leaders
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Following these sins could kill your business. Fortunately, there are simple solutions to fix these blunders.
