Human Resources
Small Businesses That Encourage Tipping Are Killing Their Brand
The tip cup by the register tells customers you would rather your team panhandle than pay them decently.
Carol Roth is the creator of the Future File™ legacy planning system, a "recovering" investment banker, business advisor, entrepreneur and best-selling author. She is also a reality TV show judge, media contributor and host of Microsoft's Office Small Business Academy. A small business expert, Roth has worked with companies of all sizes on everything from strategy to content creation and marketing to raising capital. She's been a public company director and invests in mid-stage companies, as well.