Marketing

Company Snapshot

• Year Founded: 2014
• Headquarters Location: Denver, Colorado, United States
• Ownership: Private
• Key Executives: Ginger Jones (CEO \& Co-Founder), Matt Jones (Co-Founder)
• Number of Locations: Approx. 1 headquarters (17 employees)
• Public Contact: hello@webpunch.com , Phone not publicly listed; contact form available on website

Company Overview

WebPunch delivers online reputation management solutions tailored for businesses with multi-unit locations and franchises, specializing in aggregating customer feedback and generating reviews to boost local visibility and brand reputation. Their platform empowers franchise systems to collect actionable feedback across the customer journey, helping decision-makers identify operational strengths and address concerns before they escalate.

Services Offered

• Real-time customer feedback collection and analytics for operational improvement
• Automated generation and solicitation of positive online reviews on platforms like Google
• Professional review response services to enhance consumer engagement and local SEO
• Local business listing optimization and review monitoring to maintain a strong digital reputation

Value Proposition

• Industry Specialization: Specializes in servicing franchise and multi-location brands across home services, QSR, and retail sectors, with proven partnerships (e.g., Handyman Connection, Neighborly).
• Key Benefits:
  • Enhances online reputation and visibility for individual franchisees and entire systems.
  • Automates and streamlines review generation, delivers actionable insights, and boosts local SEO.
  • Provides scalable customer feedback tools suitable for enterprise-level franchise operations.
• Franchise Expertise: Recognized by the franchise industry with awards, frequent participation at franchise conventions, and a dedicated focus on franchise partnerships (Handyman Connection’s “Partner of the Year” for five years). Insights, case studies, and platform design are consistently tailored for franchise brands.