Company Overview

Pacer is a multi-site project management platform designed to help organizations—including franchise systems—streamline, coordinate, and monitor repetitive projects across multiple units or locations. Its mission centers on improving consistency, accountability, and operational efficiency for businesses scaling their operations.

Services Offered

• Project deployment and orchestration tools for multi-location and multi-team initiatives.
• Aggregated dashboards and reporting for real-time visibility into project status and team performance.
• Advanced task management features, including Gantt/Calendar views, workload heatmaps, milestone tracking, file approvals, and certification workflows.
• Integrations (Slack, Teams, Outlook, Google Workspace) and API for seamless process connectivity across locations.

Value Proposition

• Industry Specialization: Serves multi-unit organizations including franchises, retailers, and hospitality businesses; especially effective for sectors with repetitive deployment needs (pre-openings, rollouts, compliance).
• Key Benefits:
  • Accelerates and standardizes project launches across locations, driving ROI and consistency.
  • Aggregates and visualizes progress, quickly identifying units at risk or lagging behind to help ensure on-time completion.
  • Reduces administrative overhead and streamlines communication with easy team access, role-specific dashboards, and coach assignment per site.
• Franchise Expertise: Features and support are designed with the complexities of franchise operations in mind—bulk task assignments, location-based permissions, coach/POC designation, and robust feedback loops facilitate system-wide improvements. Testimonials highlight ease of use for both franchisors and franchisees, with dedicated onboarding and support for scaling operations.