John Francis is an enthusiastic, engaging, and entertaining public speaker, advisor, and coach because he speaks from experience and he speaks from the heart. Franchising is in his blood, and his parents were true pioneers in the industry, turning their family haircutting business into a 1,000-salon franchise empire. He has been a franchisee and a franchisor, and has a deep understanding of the issues both face. Engage with John and you and your franchisees will learn how to look at your business in new, positive, and profitable ways.