Company Overview

Jobber is a cloud-based software platform designed to help home service businesses and franchises manage operations, customer communications, and workflow from a centralized dashboard. With a focus on streamlining quoting, scheduling, invoicing, and payments, Jobber enables franchise organizations to improve efficiency, maintain consistent service standards, and scale operations across multiple locations.

Services Offered

• Centralized quoting, scheduling, dispatching, and invoicing for multi-location service businesses and franchises.
• Franchise network management features such as aggregated reporting, KPI visibility, and standardized account setup.
• Automations for customer communications, booking, reminders, and online payments.
• 1-on-1 onboarding and dedicated franchise support to ensure consistent system adoption across franchisees.

Value Proposition

• Industry Specialization: Focuses on home services franchises including HVAC, cleaning, lawn care, restoration, and pest control, but supports over 50 field service industries.
• Key Benefits:
  • Provides HQ-level visibility into all franchisee operations for streamlined royalty reporting, KPI tracking, and territory management.
  • Standardizes customer experience and workflows, reducing administrative overhead and time spent on manual processes.
  • Scales easily across franchise networks with features built for multiple locations, like central account management and lead routing.
• Franchise Expertise: Jobber highlights case studies from franchise brands (e.g., Fibrenew) and offers franchise-specific training, whitepapers, and resources to address the unique needs of franchisors and franchisees in adopting digital operations.