Merchant Services

Company Snapshot

• Year Founded: 1971
• Headquarters Location: Milwaukee, Wisconsin, USA
• Ownership: Public (NASDAQ: FI); Fiserv acquired First Data, merging its merchant services under the Fiserv brand
• Key Executives: Mike Lyons (Chief Executive Officer)
• Number of Locations: Supports more than 6 million merchant locations globally
• Public Contact:
  • Phone: +1 262-879-5000
  • Email: investor.relations@fiserv.com, jennifer.marks@fiserv.com

Company Overview

Fiserv is a global fintech leader specializing in payment processing, merchant services, and omnichannel commerce solutions for businesses of all sizes, including franchise systems. With an emphasis on secure, seamless, and scalable payment experiences, Fiserv empowers franchise brands to optimize transactions and deliver consistent customer experiences across all locations.

Services Offered

• Omnichannel payment acceptance (in-person, online, mobile, contactless, Buy Now Pay Later)
• Merchant acquiring, settlement, and reporting for single and multi-location brands
• Advanced analytics, fraud prevention, and real-time business intelligence tools
• Integrated POS systems and financial services technology tailored for franchise growth

Value Proposition

• Industry Specialization: Serves a broad range of industries with dedicated franchise solutions, including QSR, retail, hospitality, and more.
• Key Benefits:
  • Delivers unified payment processing and reporting to streamline multi-unit franchise operations.
  • Enhances customer experience and brand loyalty with consistent, secure transactions across locations.
  • Offers scalable platforms and actionable insights to drive franchise growth and decision-making.
• Franchise Expertise: Fiserv's Carat platform and integrations are marketed specifically to large franchise brands and multi-location operators, with proven use in top franchise systems and recognition within the franchise supplier rankings, evidencing deep expertise and a strong franchise client base.