Merchant Services

Company Snapshot

• Year Founded: 1991
• Headquarters Location: Atlanta, Georgia, USA
• Ownership: Wholly owned subsidiary of U.S. Bank (U.S. Bancorp)
• Key Executives: Jamie Walker (Chief Executive Officer), Amy DiCristina (Chief Financial Officer), Manny Cofresi Jr. (Global Head of Strategy), Kevin Troxell (Head of Acquiring Risk), Pari Sawant (Chief Product Officer)
• Number of Locations: Serves more than 2 million merchant locations across 36 countries
• Public Contact:
  • General phone: 1-800-725-1243
  • General email: elavonwebsmaster@elavon.com

Company Overview

Elavon is a global leader in merchant services and payment processing, specializing in securing and optimizing payment solutions for businesses of all sizes, including franchises. As a subsidiary of U.S. Bank, Elavon brings stability, advanced technology, and extensive industry expertise to help businesses handle fast, secure transactions while enhancing revenue and customer satisfaction.

Services Offered

• End-to-end merchant payment processing, including credit and debit card services for in-person, online, and mobile transactions.
• Advanced fraud prevention and data security tools to protect customer payment data.
• Customized online reporting and analytics platforms to help operators make informed business decisions.
• Flexible capital solutions, such as Quick Capital, offering rapid access to business funding without fixed schedules or interest.

Value Proposition

• Industry Specialization: Serves a broad spectrum of industries, including QSR, retail, hospitality, healthcare, and specialized franchise sectors.
• Key Benefits:
  • Streamlines payment acceptance and reconciliation across all franchise locations, enabling centralized reporting and oversight.
  • Enhances operational security by providing robust fraud mitigation and data protection, which is critical for multi-unit operations.
  • Accelerates funding and cashflow management for franchisees, supporting growth and direct investments.
• Franchise Expertise: Elavon has longstanding partnerships with franchise associations and has signed contracts with large organizations representing thousands of franchise locations (such as the CRA). The company provides tailored case studies and solutions addressing the unique challenges faced by franchise systems, demonstrating an understanding of franchise-specific needs.