Information Technology & Services

Company Snapshot

• Year Founded: 2014
• Headquarters Location: 105 N Main St, Spanish Fork, Utah, 84660, United States
• Ownership: Private
• Key Executives: CEO: Dave Hansen; Founder: Conrad Kolba; CTO: Kent Hall
• Number of Locations: Approximately 11–50 employees; serves North America-wide franchise clients
• Public Contact: Phone: (385) 332-8144; Email: sales@clienttether.com

Company Overview

ClientTether is a technology provider specializing in franchise CRM, sales automation, and lead engagement tools, purpose-built by franchising veterans. The platform is designed to address the operational challenges of multi-location franchise systems, helping franchisors and franchisees automate customer communications and optimize lead conversion for improved business outcomes.

Services Offered

• Fully automated franchise/multi-location CRM platform tailored for lead engagement, sales follow-up, and client management.
• Multi-channel communication tools: automated calling, texting, emailing, and digital signature capabilities.
• Real-time analytics, marketing ROI tracking, and multi-location top-down reporting for functions including royalty calculations.
• Tools for customizable proposal automation, performance monitoring, and resolution of customer feedback directly within the CRM.

Value Proposition

• Industry Specialization: ClientTether serves a broad spectrum of franchise sectors, with a particular focus on home services, personal care, B2B, and multi-unit service brands.
• Key Benefits:
  • Streamlines and automates lead engagement to maximize conversion rates and minimize response times.
  • Enhances unit-level and franchise-wide performance visibility, including marketing ROI, sales effectiveness, and client retention.
  • Delivers franchise-specific solutions such as royalty reporting and multi-location management designed to standardize and simplify growth across networks.
• Franchise Expertise: The leadership team includes former franchisors and franchisees, and the company is recognized by Entrepreneur Magazine as a top franchise technology supplier. ClientTether’s tools are developed with direct input from the franchise industry, with documented case studies showing improvement in franchise performance and satisfaction.