Technology

Company Overview

ClearCare, now operating as WellSky Personal Care, delivers a web-based care management and operations platform designed specifically for home-based and personal care agencies, including many franchise systems. Its mission is to equip agencies with solutions that streamline daily operations, optimize care delivery, and improve outcomes for both clients and providers, addressing unique challenges faced by franchise owners and multi-site organizations.

Services Offered

• Comprehensive software for scheduling, billing, payroll, and compliance management tailored to personal care agencies.
• Tools for caregiver coordination, including Family Room and caregiver portals, integrated telephony, and secure messaging.
• Business intelligence and analytics to support standardization and optimization across multiple locations, with integrations for health plans and providers.
• Automated back-office functions, care documentation, and regulatory compliance tools, with mobile access for remote teams.

Value Proposition

• Industry Specialization: Focuses primarily on private-duty home care, non-medical home-based care, and personal care—serving agency networks, including leading franchise systems.
• Key Benefits:
  • Standardizes and streamlines operations across multiple franchise sites, enhancing efficiency and profitability.
  • Enables real-time communication and coordination among caregivers, clients, and families, increasing satisfaction and retention rates.
  • Provides robust compliance, billing, and reporting features aligned with franchise system needs (such as royalty collection, multi-location oversight, and integration with payers).
• Franchise Expertise: The platform is used by 8 of the largest 10 personal care enterprises and several national franchise brands, with clear franchise-oriented features like centralized administration and analytics. Case studies and ongoing product enhancements specifically support multi-location and franchise models.