Company Overview

AnswerForce is a provider of 24/7 live call answering solutions specializing in supporting franchise systems and multi-location businesses. Their mission is to deliver exceptional customer experience by ensuring every call is handled promptly, professionally, and in alignment with each franchise's brand standards, allowing franchise owners to focus on operations and growth.

Services Offered

• 24/7 live call answering by professional receptionists, customized per franchise branding
• Instant call summaries and ticketing, with business software integration for streamlined operations
• Lead capture and appointment scheduling designed to boost customer acquisition
• Live chat handling for enhanced omni-channel customer engagement

Value Proposition

• Industry Specialization: Serves franchise systems broadly, with experience supporting home services, education (Mathnasium), retail, and IT (TeamLogic IT) brands.
• Key Benefits: Enhances lead conversion by ensuring no call is missed; integrates with existing business systems for workflow efficiency; offers scalable support for emergency calls and peak periods.
• Franchise Expertise: Member of the International Franchise Association (IFA) and IFPG; testimonial evidence and case studies with ACE Handyman Services, Mathnasium, Showhomes, and TeamLogic IT highlight franchise-focused solutions and proven effectiveness in operational support for franchise networks.