Company Snapshot

• Year Founded: 2005
• Headquarters Location: Portsmouth, NH
• Ownership: Private
• Key Executives: Eric Stites (Founder \& CEO), Michelle Rowan (President \& COO), Courtney Stillings (VP of Growth)
• Number of Locations: Not applicable (event/conference business)
• Public Contact: (603) 433-2270, info@franchisebusinessreview.com

Company Overview

FBR Summit by Franchise Business Review is a specialized annual event designed for franchise operations leaders and teams to directly address the operational and strategic challenges that impact franchisee success. The Summit provides actionable insights and hands-on learning, leveraging data-driven approaches to strengthen franchise systems and support business clients in the franchising industry.

Services Offered

• Delivers intensive workshops and expert-led sessions focused on franchise operations and HR challenges[^6][^5]
• Facilitates networking and peer learning among franchise executives and support teams[^7][^8]
• Provides benchmarking data, case studies, and practical takeaways addressing franchisee engagement, support, and system improvement
• Hosts keynote presentations and small-group sessions with industry leaders sharing best practices and operational strategies

Value Proposition

• Industry Specialization: Exclusively serves franchise systems across all industries, with emphasis on supporting operations, HR, and field teams.
• Key Benefits:
  • Delivers immediate, actionable guidance for improving franchisee support and operational effectiveness.
  • Offers access to data-driven franchise benchmarking, trends, and peer comparisons for strategic planning.
  • Fosters high-value networking and knowledge sharing tailored to franchise staff and executive roles.
• Franchise Expertise: The Summit is widely recognized for assembling top franchise operations talent and thought leaders, with substantial participation from leading franchise brands and documented rankings among the best franchise supplier events for several years.